About

Our Values

Integrity We're big on doing the right thing, even when no one is watching. Mental health is serious business, so we’re committed to doing our work with unwavering integrity.

InnovationWe’re not here to do what’s already been done before! Backpack was created to solve problems, and that means we’re all about shaking things up. From developing new technologies to finding fresh new ways to make our services even more cutting edge, we never want to stop innovating.

TeamworkWe believe that teamwork is more than just a buzzword — it’s the heartbeat of our success. Our equation is simple: A happy team = Happy patients = Growth and wellbeing for all!

EmpowermentWalls and barriers have no place at Backpack. Every voice matters, and we want you to feel empowered to chase your goals and contribute meaningfully.

AuthenticityWe’re all about respect and creating a workplace where everyone feels valued and supported. We want you to show up as your best, most authentic self—and know that your voice and perspective matter here.

Made simple

Finding the right appointment shouldn't be stressful. Easily schedule, reschedule, or cancel visits from your Care Companion app. See available appointment times, get reminders, and stay on track with your family's care. All in one place.

Less time coordinating care. More time focusing on what matters most.

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Stay connected

Questions don't always happen during appointments. Secure messaging makes it easy to stay in touch with your care team, share updates, ask questions, and receive important information between visits.

Support, guidance, and answers when you need them.

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See real progress

The Care Companion app makes it easy to complete assessments and track moods over time. By capturing how your child is feeling between visits, families and clinicians can spot trends, celebrate progress, and identify when additional support may be needed.

Because mental health isn't measured by a single appointment.

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Personalized

Access a curated library of articles, videos, worksheets, and educational content recommended by your care team. Find trusted information and practical tools that support mental wellness between appointments.

The right resources, at the right time, for the right support.

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We're here for you

At Backpack Healthcare we believe that the more accessible we are, the better it is for everybody. So we offer a variety of ways to keep in touch beyond your scheduled appointment. Here’s how you can reach us.