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For Patients · Online care

Mental health care made for kids and the families raising them.

Therapy and psychiatry for ages 4 and up. All online. Covered by most Commercial Insurance and Medicaid in 5 states. Most families pay $0.
Get started
In crisis? Call or text 988.
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Covered by 50+ insurance
Care for ages 4+
Same-week appointments
Therapy + psychiatry, one
team
Who we help

You know something is off. We can help you figure out what's next.

Maybe your 6-year-old can't sleep. Maybe your 14-year-old won't talk. Maybe you've been holding it together for everyone and you're tired.
You don't need a diagnosis to reach out. You don't need a crisis. If you're wondering, that's enough.
Ages 4–10

Little Kids

Big feelings, small humans
Play-based therapy, parent coaching, and care that treats your child like a kid — not a case.
Learn more
Ages 11–17

Tweens & Teens

For who they're becoming
Real support for the kid who's growing up. Therapy that respects them and helps you stay close.
Learn more
Ages 18+

Young Adults

Care for the in-between
We help young adults figure out who they are and what they need — on their terms.
Learn more
How it works

Getting started is simpler than you think.

See How it Works

Tell us how we can help

A short form. Five minutes. We'll ask what's going on and get you heaed .

We match you with the right clinician

Within 1–2 business days, you'll have a name, a face, and an appointment time.

Meet from home

All visits are online. No commute. No waiting room. Just you, your kid, and a clinician who gets it.
What we treat

We see kids and families through a lot.

You don't have to know the right word for what's going on. Just tell us what you're noticing.
Not sure where to start? Tell us what's going on →
How we work

Care that actually fits your life.

We built Backpack because the old way of getting kids & families mental health care is broken. Long waitlists. Confusing bills. Therapy that doesn't feel made for anyone. We're doing it differently.

Online, on your schedule

Sessions from home, school breaks, lunch breaks, or wherever you feels safe. Evenings and weekends available.

Therapy and psychiatry

If your care needs medication support too, we have it. No new clinics. No new logins. One team.

Built for families, not just patients

Parents are part of the work — especially with younger kids. We coach you, too.

Trained for kids, trained for online

Clinicians who specialize in young people, trained in online therapy techniques including play-based work for the youngest kids.
What it costs

Most families pay $0.

We accept Medicaid and most commercial insurance plans including Aetna, Cigna, and UnitedHealthcare. Serving  Georgia, Illinois, Maryland, Michigan, and Virginia. We tell you what care will cost before you start. No surprise bills.

What our clients say

"I'm just really thankful for Backpack in general. And I'm really thankful that you guys also take Medicaid, 'cause that's my family, we live paycheck to paycheck and I didn't think that I would ever be able to have the opportunity to take therapy."
Backpack Client
"I'm seeing my daughter love herself more. I definitely see the positive change once she was able to open up to her Backpack therapist and really embrace what she brought to the table and grow from there."
Backpack Client Parent
"I love my therapist so much. I'm just really grateful that you guys have made such an impact in my life that I'm gonna carry with me forever."
Backpack Client
My family has an amazing care team who are available and who go above and beyond. We are very pleased with the medication management as well as the therapy and administrative side of things.
Backpack Client Parent
The healthcare services provided by (Backpack) are easily the best. I see a positive difference in many of my patients. My patients span different age groups and ethnic backgrounds. 10 out of 10 would recommend!
Local Pediatrician
"We've very much enjoyed working with Backpack (Formerly Youme) and appreciate how you can provide support to our young clients, including offering them expanded hours on nights and weekends. It's important for us to have trusting relationships, especially when we are focused on youth who need therapy."
Local Healthcare Provider
As seen in:
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78%
of families report their child is doing better after 3 months
12k+
kids and families served since 2020
5
states served and growing
Ready when you are

A first appointment can happen this week.

The first step takes five minutes.
In crisis? Call or text 988. Backpack isn't a crisis service.
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