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JUVENILE JUSTICE

Mental health is the missing variable in juvenile justice.

Youth enter the justice system in crisis, wait weeks for care, and discharge into nothing. Backpack delivers mental healthcare with the speed, clinical depth, and continuity this population has never had – closing the loop from admission to reintegration.

5 states
of scalable infrastructure
250+ languages
 supported
Medicaid-first
 by design
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THE PROBLEM

A system that ignores the mental health crisis.

Untreated trauma and mental illness drive recidivism, family instability, and lifetime system involvement – yet most youth move through detention without ever being treated.

70
%
return for a second visit – high engagement and retention.
9
receive any mental health treatment while incarcerated.
3x
more likely to reoffend when mental health needs go unaddressed.
Without intervention, 70% of youth exit the justice system without a care plan – discharged into the same conditions that brought them in.
OUR SOLUTION

Backpack's Juvenile Justice Program.

A clinically-led, tech-enabled model delivering behavioral health services directly inside juvenile facilities, courts, and community reentry settings.

In-Facility Telehealth
Licensed therapists and psychiatrists via secure video inside detention centers and group homes.
Re-entry Care Plans
Every youth exits with a documented care transition plan, warm handoff, and 90-day community follow-up.
Family Integration
Caregiver engagement built into treatment. Families receive psychoeducation and their own care access.
Data-Driven Compliance
Real-time clinical documentation meets court, Medicaid, and state reporting requirements out of the box.
2.1M+
youth move through the juvenile justice system every year. Backpack meets them where they already are — no new infrastructure required.
WHY COMMUNITIES PARTNER WITH BACKPACK

Built for access. Designed for the underserved.

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Tech + clinical integration
A proprietary care coordination platform connects intake, treatment, documentation, and discharge in one workflow.
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Medicaid-focused expertise
Billing infrastructure built around Medicaid from day one. No revenue leakage, no reimbursement guesswork.
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Evidence-based protocols
Trauma-focused CBT, DBT, and motivational interviewing delivered by clinicians trained in youth justice populations.
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Family-centered design
We treat the family unit, not just the youth – reducing recidivism and improving long-term outcomes.
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Multi-state infrastructure
Multi-state licensure with active provider networks – expansion-ready across major junenile justice markets.
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Fast access to care
Patients can begin care in as few as 3 days – not the weeks or months families are used to navigating.
OUTCOMES

We serve a hard-to-reach population. When we reach them, they stay.

The result: lower anxiety and depression, higher engagement, and reducedoverall healthcare costs for the youth others can't reach.

95
%
begin care withint days of referral – no waitlist model.
Speed to care
90
%
return for a second visit – high engagement and retention.
Continuity
77
%
of patients with crisis-level anxiety (GAD-7 ≥ 15) see improvement.
ANXIETY
82
%
of patients with crisis-level depression (PHQ-9 > 20) see improvement.
DEPRESSION
4.82
provider satisfaction score across the clinician network.
PROVIDER RATING
77
patient NPS – versus the 58 healthcare industry standard.
PATIENT NPS
Let's get started

Better access.
Better outcomes.
Better continuity.

Every youth in the justice system deserves more than a case number. Let's help juvenile justice systems connect youth to care when it matters most and build stronger behavioral health systems together.
At a glance
Time to first appointment
3 days
Initial outreach after referral
24 hrs
States served
5
Languages supported
250+
Ages
4 and up
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