Do I need a diagnosis to start?

No. You do not always need a formal diagnosis to begin therapy. We can discuss your needs, concerns, and goals during the initial consultation and help determine what type of support may be appropriate.

What ages do you serve?

We provide therapy and support for children, teens, and adults. The best way to determine whether our services are a good fit is to contact us and discuss your needs and goals.

Is this covered by insurance?

Insurance coverage depends on your individual insurance plan and the services you receive. We recommend checking with your insurance provider regarding your specific benefits. We can also provide information about our fees and payment options.

How is therapy different for teens?

Therapy is personalized to each child's individual strengths, communication style, sensory needs, and goals. For teens, we focus on creating a supportive, comfortable environment while helping develop skills such as communication, emotional regulation, social interaction, independence, and everyday functioning.

Can I switch therapists if it's not a good fit?

Absolutely. A strong relationship between the child, family, and therapist is important for successful therapy. If you feel that your current therapist isn't the right fit, please let us know. We'll work with you to find a better match whenever possible.

What if we move to another state?

If you move to another state, please let us know as soon as possible. Because therapy licensing requirements vary by state, we may not always be able to continue providing services after you move. We can help you understand your options and, when possible, assist with finding an appropriate provider in your new location.

Online Therapy for Teens

BUILT FOR TEENS

With the right therapist, things can shift.

Our clinicians specialize in kids and teens, from evaluation through ongoing treatment. We work on focus, mood, and behavior, and the frustration that builds when a child's world isn't built for how they think.

Fast virtual access to a licensed therapist.

Age-specific care from early childhood through the teen years.

Private sessions, with parents kept appropriately informed.

Measurement-based care to track real progress.

WHY PARENTS AND TEENS TRUST BACKPACK

A model built for the realities of being a teenager.

Fast access to care

95% of patients begin care within 3 days of referral, cutting the wait that so often gets in the way.

Teen-specific expertise

Clinicians trained in adolescent behavioral health, not general practitioners working outside their focus.

Privacy that makes sense

Teens get space to talk openly. Parents stay informed on what matters, without every detail.

No diagnosis required

A hard stretch, a rough year, or just feeling off is reason enough.

Medicaid-focused expertise

Built to serve Medicaid-enrolled families, with billing and eligibility handled for you.

Consistency through change

Care that stays steady through school transitions and everyday teenage chaos.

How therapy works AT THIS AGE

They set the goals. In their own words.

45–50 minutes per session, or shorter and more frequent, based on what works.

45–50

Minutes per session

Real conversations. Real skill-building. Not rushed.

Your teen.

They're the patient

We meet them where they are, not just where you'd like them to be.

CBT · DBT · MI

Approaches that work

Approaches suited to teens, built around how they actually think and talk.

This week

Practical tools

Tools they can use between sessions, not just abstract ideas.

Okay.

Not sure yet?

If you don't know what they need yet, that's okay. We'll figure it out together.

Therapy when THEY've never done it before

Maybe nobody in their life talked about this stuff.

Maybe they've been told to just get over it, or been the easy kid so long that nobody noticed something was off.

Here's what to know.

They don't need to have it figured out.

That's the whole part of starting.

They don't need a diagnosis.

A rough week is enough of a reason.

It's not weird to feel weird about it.

Most teens do, at first, and that fades.

They can stop, switch, or change direction.

They can stop, switch, or change direction. Nothing is locked in.

When life is in motion

Care should work with that—not against it.

A lot is changing at this age. School, friends, family, all at once. Here's how we keep up.

Evenings & weekends

Real appointment times. Not just half-hour lunch slots.

Evenings & weekends

From their room, from a friend's, from the car after practice.

School schedule changes

We work around the school year, not against it.

If you move out of state

We'll help you find someone good before we let you go.

Insurance changes? Tell us

We'll figure it out. We accept Medicaid and are in-network with major plans.

Can't pay? Tell us

We won't drop you for a missed bill. We'll work with you.

IF THERE'S A LOT GOING ON RIGHT NOW

A lot, sometimes all at once. Piece by piece.

Teens rarely have just one thing going on. We coordinate evaluation and ongoing treatment in one place, help with Medicaid or insurance paperwork, connect medication management with therapy, and work with your child's school as needs change.

Coordinate with school counselors if it helps

Help with insurance paperwork

Coverage-gap support

Coordinate with school counselors if it helps

Work with you through changes in address, custody, or coverage

Stick with you when things shift

WHAT IT COSTS

Most families pay $0

Medicaid

Most families pay nothing

We accept 100+ insurance plans, Medicaid, Medicare, and TRICARE in MD, VA, MI, IL, and GA. Most families pay nothing per visit.

No copay

No referral needed (most plans)

Therapy + psychiatry included

Commercial insurance

In-network with major plans

$15–$40_/Visit

Typical per-visit copay range, depending ony our plan.

Aetna · Cigna · UnitedHealthcare · and more

100+ Insurance plans accepted

We verify before your first visit

Self-pay

Transparent rates

$96_/Visit

Individual therapy, 60 minutes. Sliding-scale and group rates available.

Group sessions from $44

Sliding scale available

Get in touch — we'll figure it out

No surprise bills.

We tell you what you owe before you owe it. If anything changes, we tell you before the next visit.

Questions parents ask

You're not the only one wondering.

How does virtual therapy for teens work — is it video calls, texting, or both?

Sessions are live video calls with a licensed clinician, scheduled like a regular appointment.

Is online therapy private and confidential for my teen?

Yes — sessions are conducted securely, and we'll walk you through exactly what stays confidential and what we share with parents.

What technology or setup does my teen need for online therapy sessions?

Just a phone, tablet, or computer with a camera and a private space for the session.

How do I find an online therapist who specializes in teens?

Backpack Healthcare's clinicians specialize in teens specifically and offer fully online care, with most patients starting within 3 days.

Is online therapy a good fit for teens who are anxious about in-person appointments?

Often, yes — the lower-pressure setting can make it easier for anxious teens to open up.

How do I know if online or in-person therapy is the better choice for my teen?

Either works clinically — it usually comes down to your teen's comfort and your household's schedule, and we're happy to help you decide.

Let's get started

Your teen doesn't need a big reason. Just a place to start.

Backpack Healthcare is here to help teens and families get support, quickly and without the runaround.

Schedule a Visit

See how therapy works

At a glance

Time to first appointment

3 days

Ages served

4 and up

States served

Languages supported

250+