General Therapy

BUILT AROUND REAL LIFE

With the right therapist, things can shift.

Our clinicians work with adults on anxiety, depression, relationships, life transitions, and the everyday weight that builds up over time. Care happens on your schedule, from wherever you are.

Fast virtual access to a licensed therapist.

Matched to your specific concerns and goals.

Sessions that work around your job and routine.

Measurement-based care to track real progress.

WHY PEOPLE TRUST BACKPACK

A model built for real adult life.

Fast access to care

95% of patients begin care within 3 days.

Matched, not assigned

We pair you with a therapist based on what you're working through, not just the next open slot.

Continuity through change

Care that moves with you through job changes, moves, and life transitions.

No diagnosis required

You don't need a label to start. A hard stretch is enough of a reason.

Medicaid-focused expertise

Built to serve Medicaid-enrolled families, with billing and eligibility handled for you.

You stay in control

Switch therapists, change frequency, or pause care whenever you need to.

How therapy works

You set the goals. In your own words.

45–50 minutes per session, or shorter and more frequent, based on what works.

45–50

Minutes per session

Real conversations. Real skill-building. Not rushed.

You.

You're the patient

You're the one steering. Your therapist follows your lead, not a script.

CBT · DBT · MI · ACT

Evidence-based approaches

Matched to what you're actually working through.

This week

Practical tools

Tools they can use between sessions, not just abstract ideas.

Okay.

Not sure yet?

If you don't know what they need yet, that's okay. We'll figure it out together.

Therapy when YOU'VE never done it before

Maybe nobody in your life talked about this stuff.

Maybe you've been told to push through, or been the strong one so long you don't know what it feels like to put something down.

Here's what to know.

They don't need to have it figured out.

That's the whole part of starting.

They don't need a diagnosis.

A rough week is enough of a reason.

It's not weird to feel weird about it.

Most people do, at first.

You can stop, switch, or change direction.

Nothing is locked in.

When life is in motion

Care should work with life—not against it.

A lot is changing. Schedules, addresses, jobs, who you live with. Here's how we keep up.

Evenings & weekends

Real appointment times. Not just half-hour lunch slots.

Online sessions

From home, work, your car. You don't have to be in one place.

Moves stay with you

If you move within our states, your care stays with you. Same plan, closer schedule.

If you move out of state

We'll help you find someone good before we let you go.

Insurance changes? Tell us

We'll figure it out. We accept Medicaid and are in-network with major plans.

Can't pay? Tell us

We won't drop you for a missed bill. We'll work with you.

IF YOU'RE DEALING WITH A LOT AT ONCE

A lot, sometimes all at once. Piece by piece.

We work with adults whose lives don't fit neatly into one problem. You don't need it all sorted before you reach out.

Coordinate care with other providers you're already seeing

Help with insurance paperwork

Coverage-gap support

Connect you with other services you may need

Work with you through moves, job changes, or coverage gaps

Stick with you as things shift

WHAT IT COSTS

Most people pay $0

Medicaid

Most people pay nothing

We accept 100+ insurance plans, Medicaid, Medicare, and TRICARE in MD, VA, MI, IL, and GA. Most pay nothing per visit.

No copay

No referral needed (most plans)

Therapy + psychiatry included

Commercial insurance

In-network with major plans

$15–$40_/Visit

Typical per-visit copay range, depending ony our plan.

Aetna · Cigna · UnitedHealthcare · and more

100+ Insurance plans accepted

We verify before your first visit

Self-pay

Transparent rates

$96_/Visit

Individual therapy, 60 minutes. Sliding-scale and group rates available.

Group sessions from $44

Sliding scale available

Get in touch — we'll figure it out

No surprise bills.

We tell you what you owe before you owe it. If anything changes, we tell you before the next visit.

Questions parents ask

You're not the only one wondering.

Do I need a diagnosis to start?

No. You do not always need a formal diagnosis to begin therapy. We can discuss your needs, concerns, and goals during the initial consultation and help determine what type of support may be appropriate.

What ages do you serve?

We provide therapy and support for children, teens, and adults. The best way to determine whether our services are a good fit is to contact us and discuss your needs and goals.

Is this covered by insurance?

Insurance coverage depends on your individual insurance plan and the services you receive. We recommend checking with your insurance provider regarding your specific benefits. We can also provide information about our fees and payment options.

How is therapy different for teens

Therapy is personalized to each child’s individual strengths, communication style, sensory needs, and goals. For cteens, we focus on creating a supportive, comfortable environment while helping develop skills such as communication, emotional regulation, social interaction, independence, and everyday functioning.

Can I switch therapists if it's not a good fit?

Absolutely. A strong relationship between the child, family, and therapist is important for successful therapy. If you feel that your current therapist isn't the right fit, please let us know. We'll work with you to find a better match whenever possible.

What if we move to another state?

If you move to another state, please let us know as soon as possible. Because therapy licensing requirements vary by state, we may not always be able to continue providing services after you move. We can help you understand your options and, when possible, assist with finding an appropriate provider in your new location.

Support the fits your life, not the other way around.